Standard Terms & Conditions of Villablue Limited
This page (together with the documents referred to on it) tells you the terms
and conditions on which we supply any of the products (the “Products”) listed on
our website furnituremills.co.uk (“our site”) to you. Please read these terms and
conditions carefully before ordering any Products from our site. You should
understand that by ordering any of our Products, you agree to be bound by these
terms and conditions.
You should print a copy of these terms and conditions for future reference.
Please click on the button marked "I Accept" after reading these terms and
conditions if you accept them. Please understand that if you refuse to accept
these terms and conditions, you will not be able to order any Products from our site.
The provisions of these terms and conditions contain clauses which limit our
liability in specific situations. In particular your attention is drawn to condition
11 of these terms and conditions.
- Information about us
- furnituremills.co.uk is a site operated by Villablue Limited (“we”). We are registered
in England and Wales under company number 5896707 and with our registered office at
52/54 Hull Road, Hessle, East Yorkshire, HU13 0AN.
- We subscribe to the Federation of Small Business.
- Service availability
- Our site is only intended for use by people resident in the U.K. We do not accept orders
from individuals outside those countries. We accept orders from the following serviced
countries; England, Scotland and Wales.
- Your status
- By placing an order through our site, you warrant that:
- You are legally capable of entering into binding contracts;
- You are at least 18 years old;
- You are resident in one of the Serviced Countries; and
- You are accessing our site from that country.
- How the contract is formed between you and us
- After placing an order, you will receive an e-mail from us acknowledging that we have
received your order. Please note that this does not mean that your order has been accepted.
Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance
by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that
the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (the
“Contract”) will only be formed when we send you the Dispatch Confirmation.
- The Contract will relate only to those Products whose dispatch we have confirmed in the
Dispatch Confirmation. We will not be obliged to supply any other Products which may have
been part of your order until the dispatch of such Products has been confirmed in a separate
Dispatch Confirmation.
- Our status
- Please note that in some cases, we accept orders as agents on behalf of third party
sellers. The resulting legal contract is between you and that third party seller, and is
subject to the terms and conditions of that third party seller, which they will advise you
of directly. You should carefully review their terms and conditions applying to the
transaction.
- We may also provide links on our site to the websites of other companies, whether
affiliated with us or not. We cannot give any undertaking, that products you purchase
from third party sellers through our site, or from companies to whose website we have
provided a link on our site, will be of satisfactory quality, and any such warranties
are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights
against the third party seller. We will notify you when a third party is involved in
a transaction, and we may disclose your customer information related to that transaction
to the third party seller.
- Consumer rights
- If you are contracting as a consumer, you may cancel a Contract at any time within seven
working days, beginning on the day after you received the Products. In this case, you
will receive a full refund of the price paid for the Products in accordance with our
refunds policy (set out in paragraph 10 below).
- To cancel a Contract, you must inform us in writing and return the Product(s) to us
immediately, in the same condition in which you received them, and at your own cost and
risk.
- Details of this statutory right, and an explanation of how to exercise it, are provided
in the Dispatch Confirmation. This provision does not affect your statutory rights.
- Availability and delivery
- Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if
no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation,
unless there are exceptional circumstances.
- Risk and title
- The Products will be at your risk from the time of delivery.
- Ownership of the Products will only pass to you when we receive full payment of all sums
due in respect of the Products, including delivery charges.
- Price and payment
- The price of any Products will be as quoted on our site from time to time, except in cases
of obvious error.
- These prices include VAT but exclude delivery costs, which will be added to the total amount
due as set out in our Delivery Guide
- Prices are liable to change at any time, but changes will not affect orders in respect of
which we have already sent you a Dispatch Confirmation.
- Our site contains a large number of Products and it is always possible that, despite our best
efforts, some of the Products listed on our site may be incorrectly priced. We will normally
verify prices as part of our dispatch procedures so that, where a Product's correct price is
less than our stated price, we will charge the lower amount when dispatching the Product to
you. If a Product´s correct price is higher than the price stated on our site, we will normally,
at our discretion, either contact you for instructions before dispatching the Product, or reject
your order and notify you of such rejection.
- We are under no obligation to provide the Product to you at the incorrect (lower) price, even
after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable
and could have reasonably been recognised by you as a mis-pricing.
- Payment for all Products must be by credit or debit card. We accept payment with Visa/Delta,
Mastercard, Switch/Solo.
- Our refunds policy
- Please see our Cancellation & Returns policy.
- Our liability
- We warrant to you that any Product purchased from us through our site is of satisfactory
quality.
- Our liability in connection with any Product purchased through our site is strictly limited
to the purchase price of that Product.
- This does not include or limit in any way our liability:
- For death or personal injury caused by our negligence;
- Under section 2(3) of the Consumer Protection Act 1987;
- For fraud or fraudulent misrepresentation; or
- For any matter for which it would be illegal for us to exclude, or attempt to exclude,
our liability.
- We accept no liability for any loss of income or revenue, loss of business, loss of profits
or contracts, loss of anticipated savings, loss of data, waste of management or office time or
for any indirect or consequential loss or damage of any kind however arising and whether caused by
tort (including negligence), breach of contract or otherwise, even if foreseeable.
- Where you buy any Product from a third party seller through our site, the seller's individual
liability will be set out in the seller's terms and conditions.
- Import duty
- If you order Products from our site for delivery outside the UK, they may be subject to import
duties and taxes which are levied when the delivery reaches the specified destination. You
will be responsible for payment of any such import duties and taxes. Please note that we have
no control over these charges and cannot predict their amount. Please contact your local
customs office for further information before placing your order.
- Please also note that you must comply with all applicable laws and regulations of the country
for which the products are destined. We will not be liable for any breach by you of any such
laws.
- Written communications
- Applicable laws require that some of the information or communications we send to you should
be in writing. When using our site, you accept that communication with us will be mainly
electronic. We will contact you by e-mail or provide you with information by posting notices
on our website. For contractual purposes, you agree to this electronic means of communication
and you acknowledge that all contracts, notices, information and other communications that we
provide to you electronically comply with any legal requirement that such communications be
in writing. This condition does not affect your statutory rights.
- Notices
- All notices given by you to us must be given to Villablue Limited at 52/54 Hull Road, Hessle,
East Yorkshire, HU13 0AN. We may give notice to you at either the e-mail or postal address you
provide to us when placing an order, or in any of the ways specified in paragraph 13. Notice will
be deemed received and properly served immediately when posted on our website, 24 hours after an
e-mail is sent, or three days after the date of posting of any letter. In proving the service of
any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly
addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent
to the specified e-mail address of the addressee.
- Transfer of rights and obligations
- The contract between you and us is binding on you and us and on our respective successors and
assigns.
- You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights
or obligations arising under it, without our prior written consent.
- We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of
our rights or obligations arising under it, at any time during the term of the Contract.
- Events outside our control
- We will not be liable or responsible for any failure to perform, or delay in performance
of, any of our obligations under a Contract that is caused by events outside our reasonable
control (“Force Majeure Event”).
- A Force Majeure Event includes any act, event, non-happening, omission or accident beyond
our reasonable control and includes in particular (without limitation) the following:
- Strikes, lock-outs or other industrial action.
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war
(whether declared or not) or threat or preparation for war.
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural
disaster.
- Impossibility of the use of railways, shipping, aircraft, motor transport or other
means of public or private transport.
- Impossibility of the use of public or private telecommunications networks.
- The acts, decrees, legislation, regulations or restrictions of any government.
- Our performance under any Contract is deemed to be suspended for the period that the
Force Majeure Event continues, and we will have an extension of time for performance
for the duration of that period. We will use our reasonable endeavours to bring the
Force Majeure Event to a close or to find a solution by which our obligations under
the Contract may be performed despite the Force Majeure Event.
Waiver
- If we fail, at any time during the term of a Contract, to insist upon strict performance
of any of your obligations under the Contract or any of these terms and conditions, or if
we fail to exercise any of the rights or remedies to which we are entitled under the Contract,
this shall not constitute a waiver of such rights or remedies and shall not relieve you from
compliance with such obligations.
- A waiver by us of any default shall not constitute a waiver of any subsequent default.
- No waiver by us of any of these terms and conditions shall be effective unless it is expressly
stated to be a waiver and is communicated to you in writing in accordance with paragraph
14 above.
Severability
- If any of these terms and Conditions or any provisions of a Contract are determined by any
competent authority to be invalid, unlawful or unenforceable to any extent, such term,
condition or provision will to that extent be severed from the remaining terms, conditions
and provisions which will continue to be valid to the fullest extent permitted by law.
Entire agreement
- These terms and conditions and any document expressly referred to in them represent the
entire agreement between us in relation to the subject matter of any Contract and
supersede any prior agreement, understanding or arrangement between us, whether oral or
in writing.
- We each acknowledge that, in entering into a Contract, neither of us has relied on any
representation, undertaking or promise given by the other or be implied from anything
said or written in negotiations between us prior to such Contract except as expressly
stated in these terms and conditions.
- Neither of us shall have any remedy in respect of any untrue statement made by the other,
whether orally or in writing, prior to the date of any Contract (unless such untrue
statement was made fraudulently) and the other party´s only remedy shall be for breach of
contract as provided in these terms and conditions.
Our right to vary these terms and conditions
- We have the right to revise and amend these terms and conditions from time to time.
- You will be subject to the policies and terms and conditions in force at the time that you
order products from us, unless any change to those policies or these terms and conditions
is required to be made by law or governmental authority (in which case it will apply to
orders previously placed by you), or if we notify you of the change to those policies or
these terms and conditions before we send you the Dispatch Confirmation (in which case we
have the right to assume that you have accepted the change to the terms and conditions,
unless you notify us to the contrary within seven working days of receipt by you of the
Products).
Law and jurisdiction
- Contracts for the purchase of Products through our site will be governed by English law.
Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive
jurisdiction of the courts of England and Wales.